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| Professional
Services |
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In
professional service organizations, efficiency is a
primary concern. Businesses are challenged with selling
an intangible product that is ever-changing and difficult
to quantify. Profitability requires that projects are
estimated correctly, are completed on time, and meet
customer requirements. |
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To
succeed, professional service companies must adopt strategic
and comprehensive financial, project, and resource management
practices. Expanding the use of information technology
(IT) is the best way to add greater value while supporting
more cost-effective operations. Bottom line, an affordable
computing infrastructure can help your company and your
people share data, work together, and make effective
decisions more easily. |
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Microsoft
Dynamics offers a set of strong solutions to help professional
service organizations manage every aspect of their company,
from customer relationships and projects to business
process outsourcing and financials. These solutions
can help you streamline operations while increasing
value, improve interactions with customers, and make
faster, smarter decisions. |
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Customer
relationship management (CRM) solutions can help you
manage and track all customer-facing activities from
the initial point of contact. A guided sales process
provides automated routing, notifications, approvals,
and escalations. |
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Professional
service project management and CRM solutions help you
deliver detailed, multidimensional project information
for more complete initial project estimates and future
quotes. Improve visibility for key decision-makers by
configuring workflow-driven approval processes, critical
path schedules, and exception-driven alerts |
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